The founder traits and behaviors we LOVE in AEC-Tech

March 20, 2024

027 | The founder traits and behaviors we LOVE in AEC-Tech

This week: What founder traits and behaviors lead to success in AEC-Tech:

How founders think
... about BUSINESS
... about OPERATING
... about PRODUCT
... and about PARTNERSHIPS and relationships

Humility Over Hubris

Successful Construction Tech Founders Exhibit Humility and Maturity, Not Overconfidence

The best construction tech founders do not exhibit the brash overconfidence often glorified in Silicon Valley startup lore. Instead, they possess a humility that acknowledges the uncertainties and complexities inherent in the construction industry. This humility enables them to approach challenges with a mature, level-headed mindset, rather than arrogantly assuming they have all the answers. As Shub states, "Most founders assume that things are much tougher, much more uncertain...because they assume that construction as an industry is more difficult to be certain about." Top founders understand that construction is an industry where conditions can change abruptly, and they prepare accordingly by maintaining prudent risk-averse outlooks. Their maturity shines through in how they engage with customers, respecting the decades of hard-earned experience in the field. Patric notes, "Mature founders listen and learn, rather than preach and alienate."

Financial Discipline is Key

Prioritizing Granular Data and Financial Discipline Keys to Operational Excellence

Operational excellence separates the elite construction tech companies from the rest. At the core is a religious commitment to detailed financial recordkeeping and reporting. The best firms treat meticulous bookkeeping as non-negotiable, ensuring all stakeholders remain firmly aligned on current standing and future targets. As Shub says, "When you have, and the terms used are different in different geographies...it's very easy for everyone, the founders, the key employees, all the investors, to be very aligned with where you stand as a company." This granular transparency prevents speculation and surprises, allowing calibrated action. Founders live and breathe the numbers, demonstrating ownership over every financial line item. Patric emphasizes, "I cannot believe that LPs are not actually looking for that more at their diligence than they do." They recognize that construction often comprises many small, repeated transactions where overlooking details can prove disastrous. Mature leaders appreciate that robust reporting enables the entire organization to operate with seamless cohesion towards shared goals.

Investors as Partners

Partnership Mindset: Treating Investors as Treasured Assets Crucial for Founders

Successful construction tech founders view their relationships with investors as prized assets, on par with customers, products and employees. They go beyond acknowledging investors as capital sources, genuinely valuing them as partners instrumental to long-term success. This partnership mindset shines through in how founders treat even minor shareholders with utmost respect, recognizing that nurturing trust underlies productive, lasting collaborations. As Shub recounts, "We have several examples of firms who have done us a solid...At some point in the last three, four years, they have done us a big favor and I'm very grateful to them." Top founders maintain radical transparency, eschewing the traditional seller-buyer power dynamic for an unvarnished truth-centered approach during conversations and updates. Patric advises, "Don't even think about the external fundraising market when you think about fundraising - make sure that the biggest fans of your business and the ones who actually want to keep putting more money are the existing shareholders." They willingly make sacrifices for one another's benefit when circumstances demand. An ethos of reciprocal generosity permeates the partnerships, building reservoirs of goodwill that pay dividends over market cycles.

Frequency Beats Disruption

Product Discovery Through Frequency and Narrow ICPs Trumps Disruptive Innovation

In construction tech, striving for grandiose disruption often proves a folly compared to diligently serving targeted customer needs. Elite founders prioritize getting their offerings, even if relatively basic initially, in front of users frequently to enable iterative product discovery and development. Patric advises, "I look for founders who think in terms of frequency...If you get your product in front of customers or users too infrequently, my experience in the markets that we cover is that it's that much more unlikely that you're building a great product." They deliberately start with narrow ideal customer profiles (ICPs) to build cadence, opting for depth over premature scaling breadth. This focused approach generates critical user feedback loops that illuminate product makeovers and adjacencies organically requested by customers themselves. As Shub describes one founder's approach, "You have something functional, even if it looks minimal, and see if that gets a pull-in from your initial set of customers. And if there's a pull, usually that pull will suggest...what other incremental features need to be added." Leading firms avoid the futile push of undercooked innovations, instead pulling in enhancements by reliably delivering outcomes their ICPs demand. Achieving product-market fit emerges from maintaining high intervention frequency within a select cohort.

Off-the-Shelf Integration for Carbon Reduction

Integration of Off-the-Shelf Technologies a Promising Carbon Reduction Play

While buzzworthy hardware and material innovations garner attention in carbon reduction, the unsung systems integrators may represent an underappreciated opportunity. By harmonizing readily available components into turnkey, repeatable solutions, these firms industrialize decarbonization at scale. Their unique expertise lies in configuring and customizing existing technologies optimally for narrow construction use cases. As Patric explains regarding one such firm, "They're taking a bunch of off-the-shelf technologies, but the way they integrate them into a very repeatable system and going after a very repeatable narrow ideal customer profile, I really like that." Rather than betting on nascent breakthroughs, they derisk by seamlessly implementing proven off-the-shelf capabilities in controlled operating environments. This systems mindset averts the protracted development timelines and commercialization hurdles plaguing cutting-edge inventions. Customers appreciate the pragmatism of implementing carbon reduction measures through known quantities, fueling robust demand for the integrators' reliable offerings. Monetizing carbon reduction hinges on making it an engineerable, productized process.

Controlling the Controllables

Risk-Averse Mindset and Controlling the Controllables Hallmarks of Top Founders

Recognizing the inherent uncertainties in construction, elite founders pragmatically prioritize aspects within their control while prudently accounting for external variables. They adopt a risk-conscious outlook, making deliberate choices aligned with acceptable contingencies rather than overconfident gambles. As Patric states, "I look for founders who think of their business in terms of what's controllable and uncontrollable...I look for signals how a founder focuses on the things that they control in the business and that's where they allocate resources." Astute leaders avoid oversubscribing resources to inherently unpredictable factors. Shub highlights this mindset:"So I think the first common trait I've found...Most founders assume that things are much tougher, much more uncertain...They're prepared for it." This pragmatic stance fosters a preparedness to adapt nimbly as inevitable disruptions occur without triggering existential crises. Concentrating on addressable elements provides the highest likelihood of compounding success incrementally.

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Keywords: construction tech founders, construction technology startups, construction innovation, construction industry trends, AEC venture capital, partnering with construction investors, narrow ideal customer profiles, construction product development, system integration carbon reduction, construction sustainability